Scope and Applicability
Nerdic -a business, which develops, supports and operates online projects, based in the United Kingdom, London- (hereinafter referred to as “Nerdic or “We”) offers consumers (hereinafter referred to as “Users” or “User”) online application document editing and interview coaching services (hereinafter collectively referred to as “Goods and Services”) via its website available at http://luckycv.com (hereinafter referred as “Lucky CV”).
Description of Goods and Services
Nerdic provides both goods and services through its website Lucky CV. Such goods and services are described at the web site of Lucky CV. Such description of goods and services are binding for both Nerdic and users.
Users may ask for additional services in relation to current goods and services. In such case, user demands will only be part of the promised goods and services provided that Nerdic confirmed the new scope via e-mail communication.
Users accept that they have been informed about the description of goods and services through Lucky CV web site and e-mail communications.
Prices to obtain provided goods and services are listed at Lucky CV website unless it is stated otherwise. For CV Plus, users will be informed about the price after both the user and Nerdic agrees on the scope of the work via e-mail.
Prices stated at Lucky CV web site and e-mail communications includes taxes and all other costs unless it is stated otherwise.
The price at the time of order is applicable, users may not demand to benefit from later discounts or campaigns.
Users accept that they have been informed about the price of goods and services through Lucky CV web site and e-mail communications.
Making an Order
Users are informed about order process by the descriptions at Lucky CV web site and Frequently Asked Questions (http://www.luckycv.com/b/faq) page. An order is deemed completed once the payment is made.
User may correct any errors regarding the information that they provided during the order process by filling the form at the Contact page (http://www.luckycv.com/b/contact) or by e-mailing to firstname.lastname@example.org.
Nerdic does not process payments through its servers or its website Lucky CV. All the payments in relation to provided goods and services are realized through PayPal Inc.’s systems and servers. Therefore, users should be informed that their payment information is not kept by and the security of the payment is not provided by Nerdic.
Cancelling Your Order
As all of the goods (named “Lucky CV”, “CV Plus”, “Interview Pack”) provided through Lucky CV are tailor-made, personalized and also delivered digitally, the users will not have any right to cancel pursuant to Consumer Contracts Regulations.
Although you request to obtain the “Mock Interview” (as a part of “Interview Coaching”) service straight away, you have the right to cancel your order within 14 days before using the service. In such case, you will only be charged for the “Interview Pack”, and half of the amount (the amount you are charged for Mock Interview service) you paid for “Interview Coaching” will be refunded within 14 days.
Under any circumstances, we understand that you may change your mind, thus, you may cancel your order within three hours following the completion of your order for any goods and services. In such case, the total amount you paid for cancelled goods and services will be refunded within 14 days.
Delivery of the Goods and Services
The delivery times stated at Lucky CV web site for the goods and services named “Lucky CV” and “Interview Coaching” is binding for Nerdic. For the product named “CV Plus” Nerdic and the user will agree on a delivery time together via e-mail. In such case the agreed delivery time will be binding for Nerdic.
In the event that Nerdic will not be able to deliver the goods and services within stated or agreed time periods, the user will have the right to cancel the order. In such case, Nerdic will provide full refund of the paid amount to the user. The user cannot demand any other payment from Nerdic under any name for an amount higher than the paid amount. The refund will be realized within 14 days following the use of right to cancel of the user. If Nerdic cannot deliver the goods and services before the promised time period, it will continue to work on the delivery till the user uses her/his right to cancel arising from this clause, and Nerdic will realize the delivery at the earliest time possible. The user may not exercise her/his right to cancel arising from this clause after the delivery of the goods and services.
All of the goods and services provided by Lucky CV website will be delivered through digital tools such as e-mailing Microsoft Word and/or Adobe documents or having Skype calls. Therefore, no delivery fee will be applicable.
Nerdic values customer satisfaction to a maximum extend. Therefore, its users may request review and additional changes on delivered goods within 72 hours following delivery of final version of the good. Once the 72 hours period is passed, the order is deemed delivered and accepted, and the user needs to make a new order to have further changes on the delivered goods.
Technical Compatibility of the Goods and Services
Goods and services named “Lucky CV”, “CV Plus” and the “Interview Pack” under the scope of “Interview Coaching” will be delivered in both Microsoft World and PDF formats. If the user requested preparation or the review of its Portfolio, the deliverable will in both PDF and Adobe Indesign formats. “Mock Interview” is a service provided through Skype calls.
It is user’s obligation to have stated software in order to be able to view, use and obtain delivered goods and services.
In order to obtain goods and services the users may be asked to share their personal information with Nerdic by uploading their draft CV’s and other application documents. Nerdic will process personal data provided by you only to be able to deliver ordered goods and services.
Nerdic will not share your personal information with any third party without obtaining your explicit consent. However, Nerdic may be approached by third parties (head-hunters and/or employment agencies and/or employers). In such situation, Nerdic will inform you about the job opening and will share your personal data only with related third party if you explicitly agree on sharing via e-mail communication.
Via its website Lucky CV, Nerdic may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page http://tools.google.com/dlpage/gaoptout.
The users understand and accept that it is solely their responsibility to review the delivered goods and decide to use them in anywhere including but not limited to their professional or academic applications.
The users understand and accept that Nerdic’s liability is limited to the amount paid to obtain provided goods and services as long as it is legally applicable.
Applicable Law and Dispute Resolution
In case of a dispute both the user and Nerdic first will try to solve the dispute in amicable ways through e-mail correspondences.
The legal relationships between you and Nerdic shall be governed by the law of England and Wales. The place of performance for all services to be rendered under this agreement and the exclusive venue for all disputes arising out of and in connection with the engagement shall be England and Wales Courts.